WebDelivery Compatibility Check


Online Proctored Exam Compatibility
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Run Compatibility Check Again

Step 1: Install the PSI Google Chrome Extension:



• Click "Install Extension" button, which take you to the Chrome Store
• Select "+ ADD TO CHROME" from the "Innovative Exams Screensharing" extension page in the Chrome
• Follow the directions to install the "Innovative Exams Screensharing" extension
• Confirm the Chrome store now displays "ADDED TO CHROME"
• Close the Chrome store page
• Click the "Run Compatibility Check Again" button at the top of the page

Step 1: Download and Run the PSI Secure Browser: Download Secure Browser for PC
Download Secure Browser for Mac

Step 2: Verify the following minimum requirements

Component Minimum Requirement Status Action Required
Operating System Operating System
  • Windows XP, Vista, 7, 8
  • Mac OS X and above
  • Linux
  • Chrome OS
Linux distributions using Wayland (such as Fedora 28) may experience issues with the Google Chrome Extension. Consider using an alternate distribution or operating system to avoid issues on your exam day.
Web Browser Web Browser Current version of Google Chome or Chromium.
Browser Settings Browser Settings Your browser must accept 3rd party cookies for the duration of the exam ONLY.
Please ensure that your browser accepts 3rd party cookies for the duration of the exam ONLY. To change your settings visit: chrome://settings/content and unblock 3rd party cookies.
Web Camera Webcam/Microphone
  • Minimum VGA 640 x 480 resolution
  • Enabled built in or external microphone
Screen Share Browser Flag Google Chrome Extension Install PSI Google Chrome Extension
Secure Browser PSI Secure Browser Download and Run the PSI Secure Browser.
Ports Ports TCP: port 80 and 443
Bandwidth Bandwidth Minimum 500Kbps download and 256Kbps upload
Recommended 5Mbps or higher download and upload
Minimum and Recommended bandwidth may differ depending on your exam. Please refer to your exam confirmation e-mail for any such differences.
Hardware Requirements Hardware Requirements
  • 1GB RAM & 2GHz dual core processor
  • Minimum 1280 x 800 resolution
Please ensure that you meet the minimum hardware requirements, listed to the left, before launching your exam at scheduled time.
Testing Environment Testing Environment
  • Room must be quiet, private and well lit. Public spaces such as coffee shops, stores, etc. are not allowed.
  • Desk must clear of all notes and electronics.
  • Examinee should reside in the center of the camera frame
  • No bright lights or windows behind the examinee
Please ensure that you meet the testing environment requirements, listed to the left, before launching your exam at scheduled time.
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